Why Use My Help?

Nurses find themselves in leadership roles – by choice or by necessity. You’re a capable nurse but when in charge in team nursing, shift coordinating or a management role, then self-doubt creeps in. Getting nurses to go to tea on time can be a battle. Your decisions can be met with apathy at best, outright obstruction at worst.  Getting doctors to listen to your patient assessment can be an unforeseen hostile encounter. I help solve that.

I transform strong clinicians into strong leaders.

 

 

Why my Nursing Leadership Courses Can Help

 

 

I run three courses that help nurses communicate, collaborate and execute on brilliant patient care.  In my belief, it all hinges on great communication and the morale that results.  So I run 3 courses to help nurses in these situations:

  1. Talk the Talk: the flawless guide to perfect multidisciplinary communication – ideal for the clinical nurse who is “on the floor”, clinically speaking
  2. Team Leading: Do it Better – designed for the new team leader or experienced team leaders who want to build confidence around shift coordinating
  3. Nurse Manager Master Class – created for the new or experienced Nurse Manager wanting to demystify leadership and management

No.  Not at all.  Don’t get me wrong – they are absolutely perfect for the experienced clinical nurse who is new to the team leading role and equally perfect for the new or potential nurse manager.  The graduate nurses who find themselves in a team nursing model and having to coordinate the AINs, EENs or other RNs would benefit greatly from the multidisciplinary communication program as well.

However, in previous “Talk the Talk” programs, I’ve had very experienced nurses who have benefited greatly from learning the skills needed to communicate with people who have a completely different style to them.  They come with 20 years experience in nursing, but have always found dealing with some nurses, allied health professional and some doctors impossibly difficult and want to know how to bridge that gap.

The 2 day course in “How to become a Confident Nursing Team Leader” has had senior RNs who had been functioning in the team leader role for equally as long.  I’ve had Nurse Unit Managers and CNCs and Nurse Educators and Nursing Directors undertake this program and rave about the insights that the Whole Brain Thinking model has given them in delivering confidence in engaging a great nursing team.

Similarly, my Nurse Manager Master Class has benefited both novice and very experienced Nurse Unit Managers.  It is designed around transitioning from nurse to nurse manager, so that you can become a truly great leader who is an authority in your clinical niche delivering brilliant patient outcomes.  Most importantly, new and experienced Nurse Unit Managers take control of their role and can finally do it in 8 hours instead of 12hours + weekends!

This nursing leadership courses are perfect for novice and experienced nurses.  The question is: what is your greatest challenge right now.  Communicating with the multidisciplinary team? Struggling to have confidence when in charge of shifts? Wanting to take control of your Nurse Manager’s role to deliver a dynamic, high functioning team?

The Talk the Talk: Flawless Multidisciplinary Communication program offers 8 hours of content and is run entirely online.  This program costs $390.

The Team Leading: Do it Better program is a 2 day program which I currently run in Brisbane, Sydney and Melbourne and costs $699.

The Nurse Manager Master Class series is also run entirely online and offers 16 hours of content.  It costs $699, also.

Absolutely.  Once you’ve completed all the requirements as set out by AHPRA, then you are provided with a Certificate of Completion with CPD points attributed.

The Talk the Talk: flawless multidisciplinary communication attracts a total of 8 CPD points.

The Team Leading: Do it Better program attracts 16 CPD points.

The Nurse Manager Master Class program attracts 16 CPD points, also.

2 of my courses are run entirely online: Talk the Talk + the Nurse Manager Master Class, so it’s accessible throughout Australia provided you have an internet connection.  Team Leading: Do it Better is currently run in Brisbane, Sydney + Melbourne.

Absolutely!  If you can rally 5 or more people who would like to do any of my courses, then I am very happy to deliver them onsite at your hospital or nearby to your hospital.  Contact me and I’ll happily work with you to arrange a date.

Certainly.  Many hospital executives have engaged me directly to deliver my courses onsite.  The benefit of this is that I can craft the content around your health service sites very specific challenges.  Also, the way in which I deliver the course can be modified to suit you.  For example, many hospitals have asked me to deliver my Nurse Manager Master Class for their facilities but wanted only part of the course delivered electronically.  Instead, I deliver a full one-day workshop with key content to launch the program and deliver the remaining content online.

Feel free to contact me to get the ball rolling for your health service:

The International Coach Federation defines coaching as a thought-provoking and creative process to maximise your potential.  It’s a process that it achieved with a group where we explore your leadership style and skills and put you on a pathway for success.  Group coaching has a broad body of research that supports it as a more effective way of executing change than didactic learning alone.  It means a complete change from nursing leadership courses that are really “death by powerpoint”.  It engenders learning where you grow from peer-to-peer support and learning and not just me being the “talking head” for the whole program.  Goodness knows, after 20 years in nursing, I’ve been to enough professional development programs that I’d rather fold 100 fitted sheets than endure any more of those standard powerpoint-ridden travesties.  This technique allows me to shake things up for you and deliver something different in learning.

No.  Relieved?  It’s vastly different.  Therapy has it’s core focus on the healing of pain and dysfunction.  Therapy looks back and focuses on problems.  Outcomes relate to an improved emotional state. Group coaching, however, is firmly centred around professional growth.  It’s about professional development by an individual seeking to initiate change.  Outcomes relate to professional success.  Coaching looks forward: forward-moving; forward-focussed.  You come to my courses as exceptional clinical nurses. Group coaching aims to make you great nurse leaders as well.

 

Mentors are so incredibly important during this time as you progress from nurse to nurse leader.  But being your mentor is not my role either.  Mentors are those people in your world, niche or specialty that provide expert support.  People often have many mentors as each will bring different skills – communication style, leadership style, expert knowledge, similar career pathway.  Mentors share their experience, lessons learned and mistakes to help you along your learning.  In contrast, a coach supports you developing your own experiences rather than showing you how I did it.

I highly recommend that you find someone you truly respect in your world who can be your mentor.  And it actually doesn’t need to be a nurse.  Some of my greatest mentors have been in completely different professional sectors: from finance and banking to HR to medicine.  It’s great to bring a completely different view to the world.  But you need someone who is quite removed from your role so it won’t matter when you confess you have absolutely no idea about something you think you should be across.  Makes it much easier when it doesn’t matter what they think and won’t judge you.

When one participates in a training activity, they travel along a linear path from lacking knowledge on a particular subject to gaining knowledge on that subject thanks to a set curriculum.  Coaching, however, does not set a laid out pathway of curriculum and is not focussed around the meeting of learning objectives.  Often non-linear, it centres on achieving professional success and professional goals for an individual.

Since I deploy the principles of group coaching, then change is far more likely to take effect – according to the research.  Participants who passively sit in other nursing leadership courses tend to engage less and grow less.  My programs are inherently modelled in a way that ensures willing participants can truly implement what they learn back in the workplace.

As a by-product, nurses learn from their peers experiences, disasters and successes.  You will build networks and camaraderie and be exposed to other nurses and their challenges.  That support network will be invaluable as you transition from accomplished clinician to empowered nurse leader.

 

No, organisations employ the services of coaches for their leaders a great deal.  That’s actually one of the great ways you can know that this coaching thing works.  The “Big End of Town” don’t often put money down on a bet unless it’s a sure thing.

Here are some examples of companies you’ll know that have used coaching in their workplaces to build great leaders.

In 2010, Citibank 78 potential leaders become less directive and effective at bringing solutions.  It resulted in a 300% increase in bringing solutions.

IAG (Insurance Australia Group) NZ division invested in developing a coaching culture initiative as a key strategy to countering their poor business results.  After the program, they measured a 50% increase in engagement, staff turnover halved and a 5% operating loss to a 7.6% profit.  94% of managers stated that they used their coaching skills every week with their teams.

There are examples of companies, big and small, as well as Australian and International that have implemented coaching:

  • Department of Main Roads, Queensland
  • Holy Spirit Northside Hospital, Brisbane
  • Mater Health Service, Brisbane
  • TAFE NSW
  • Tourism NT
  • WorkCover NSW
  • American Express
  • IBM (USA)
  • Parsons Brinckerhoff Australia-Pacific
  • University of British Colombia

 

Need More Help?

Want to craft more skills to transform from accomplished nurse to empowered nurse leader?

Team Leading Skills Development Course

[2 Day Course] How to become a Confident Nursing Team Leader

Communication in nursing

How to execute on flawless multidisciplinary team communication

Nursing Leadership Courses

8 week course for nurse managers to develop leadership and management skills


I am a nurse, originally perioperative nurse but have also worked in ED.  I will share my 15 years of experience in both senior and executive health leadership roles to transform accomplished clinical nurses into great nurse leaders. I have over ten years perioperative experience before moving into my nurse educator and management roles. I managed a privately owned emergency department in Brisbane for 6 years before starting this business. My transition from nurse to nurse manager was difficult – cloaked in self-doubt with little or no support.  I think that there has to be a better way and so I started Nurse Manager HQ to be that better way.  I see nurses who are the clinical cream who rise to the top, but find the role unsatisfying with terrible work-life balance.  I want to help those nurses be great nurse leaders.  I have post-graduate qualifications in Nursing, Coaching and Management. I am a member of the International Coaches Federation, Australasian College of Health Services Managers as well as the Nursing Professional Association of Queensland.

Corbin, J. L. (2015) “Coach-U eBook” Published by Coach U Inc, Bradenton.